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wellness+ bonus cash

  • rite aid customers now earn bonus cash instead of plenti points on certain promoted products.
    bonus cash is automatically loaded to wellness+ or plenti card

  • bonus cash may be redeemed at rite aid stores or riteaid.com starting 6 am the day after it is earned.
    bonus cash expires in 60 days

    Rewards are currently automatically deducted on purchase greater than or equal to the BonusCash dollar value before coupons are applied, however rite aid intends to fix this issue. In the meantime, cashiers have been instructed in a store memo that they may wait to scan the customer's card until after scanning coupons as a workaround.

    currently bonus cash can only be redeemed in the denominations it was earned in. for example, if you completed two deals where you earned $10 & $3 in bonus cash, you could use $3, $10, or $13 on a transaction, but no other increments. according to the rite aid memo, there are plans to change this so that partial redemptions can be done.

    Bonus Cash cannot be used for tobacco products, alcohol, lottery tickets, licenses, prepaid cards, gift cards, money orders, money transfers, stamps, other mail services, items distributed by RediClinic™; prescriptions (including co-pays) filled in Massachusetts, Mississippi, New York, New Jersey, or Washington, and items prohibited by law.

  • plenti pts can still be redeemed.
    although we will no longer earn plenti pts at rite aid, any points you already have (or earn elsewhere) may still be redeemed at rite aid.




This is another email memo corporate reportedly sent to stores on 01/19/18...
We have listened to your feedback from our customers and plan to make some enhancements to the program in the coming weeks, which include:

1. Improved receipt messaging including tallying a customer’s accumulated amount.

2. Ability to redeem a large Bonus Cash Rewards at lower increments (partial redemption).

3. Allow a customer to choose whether or not they want to redeem their Bonus Cash in a particular transaction.

In the meantime, please huddle with your team and reinforce these points to better help our customers understand Bonus Cash:

1. When a customer earned a bonus cash reward, please point out the reward to them by highlighting or circling the reward on their receipt.

2. If a customer asks what rewards they have earned, you can look it up on the register by pressing the green Card Status button (after scanning their Plenti card or entering their phone number look up).

3. Remind customers that rewards will be available for used on the next business day following the earned and are available for 60 days.

4. Remind customers that the reward amount will automatically be deducted from their next purchase, provided the net purchase amount of eligible products is greater than the Bonus Cash Reward value after all Gold/Silver discounts are applied.

One last awareness item: When a customer presents paper coupons, paper coupons trump (will be accepted before) Bonus cash, but there are some corner cases where Bonus Cash can prevent the use of a paper coupon. We are fixing these corner cases over the next couple of months, but in the meantime if you have this issue, you can scan the paper coupons before entering the customer’s Plenti/Welness+ number to get it through.

sources:
riteaid.com
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